|
|
|
NO POPUP
Talk to your visitors directly on your web page, 100% communication rate.
By using latest Web 2.0 technologies, IOHelp let every visitor to your web page directly get into a conversation with you. - Don't need to wait for visitors to click a button to start a conversation;
- Completely solve the problem of browser popup blocking;
- IOHelp icon can either float over or be fixed in your existing web page.
|
|
|
MULTIMEDIA
Not just chat, IOHelp let you use video, PPT and other tools for sales and support.
- Two-way live audio and video: bring your customers closer to you;
- Two-way PPT/PDF/DOC/JPG sharing with annotation;
- Two-way screen capturing and sharing with annotation;
- Two-way desktop sharing with remote control: remotely solve technical issues;
- Two-way co-browsing, view web pages with your visitors together.
|
|
|
QUICK RESPONSE
IOHelp technology enables server to talk to browser directly, instead of browser polling server periodically.
- Response time is under 2 seconds;
- One server can support up to 100,000 simultaneous visitors.
|
|
|
X-PLATFORM
IOHelp supports most operating systems and browsers, with the same look and feel.
- IOHelp Console supports Windows, Mac, Linux and other Adobe Air supported systems;
- IOHelp Console iPhone version will be available soon;
- On the visitor side, since IOHelp is pure HTML based, IOHelp runs on all modern Internet devices, including Windows (XP, Vista, Windows 7, and 64-bit versions), Mac, Linux, iOS (including iPad and iPhone), Android, Windows Mobile, Windows Phone; IE 6+, Firefox, Chrome, Opera, Safari, WebKit, IE Mobile 6+, etc. In fact, if you find a system that IOHelp doesn't support, please let us know and we will add support to it.
- For video, if visitor doesn't have Flash installed (e.g., iOS), then operator's self image is displayed instead of live video.
|
|
|
GLOBAL APPEARANCE
IOHelp supports multiple languages and all time zones.
- IOHelp currently supports English, Chinese and Japanese;
- Operator or visitor can switch display language anytime during the session;
- Operator and visitors can use different languages for display;
- Since we support Unicode, operator and visitors can share documents written in any language, including those that are not on the list above.
|
|
|